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Shontz, Priscilla K. and Richard A. Murray, editors. 
A Day in the Life: Career Options in Library and Information Science.
Libraries Unlimited, 2007


Jenifer Abramson is assistant director of library human resources at UCLA. Her professional experience includes work in cataloging, information literacy, reference, government information, reader advisory, and collection development, as well as work in multiple settings, including law, academic, and elementary school libraries. She is an active member of ALA and several of its divisions and round tables. She received her MLS from UCLA in 1977.

Alisa Alering received her MLS from Indiana University in 2004. She has been rights and permissions manager at Indiana University Press since 2003. Sometimes she has a hard time making her inner librarian think like a publisher.

Chinwe Anunobi is a graduate of biological science at the University of Nigeria Nsukka and also holds an MLS from Imo State University. She is presently the ICT librarian at the Federal University of Technology Owerri. She is a member of the International Reading Association, Nigerian Library Association, Reading Association of Nigeria, and the Editorial Board, Nigeria Library Association Imo State chapter.

Osei Akoto Baffour is a Ghanaian-trained sculptor who joined the library profession after conducting African art workshops for The New York Public Library. He completed his MLIS at Pratt Institute in Brooklyn, New York. During the seven years that followed, he became a senior young adult librarian and assistant branch librarian. In 1998, Osei left the New York system and joined Dallas Public Library, where he managed two branch libraries and set up three teen centers. He is currently a branch administrator at Fort Worth Public Library and continues to create and exhibit art.

Whitney Baker is the conservator for the University of Kansas Libraries and previously held conservator positions at the University of Kentucky and the Library of Congress. She holds an MLIS and advanced certificate in library and archives conservation from the University of Texas at Austin.

Bryan Baldus is a cataloger at Quality Books in Oregon, Illinois. He obtained his MSLIS from the University of Illinois at Urbana-Champaign in 2000. In his spare time, he enjoys working with Macintosh computers, programming in Perl, watching TV, and playing video games.

Erin Barta is a self-proclaimed “everything librarian” and has been working in libraries for the past eight years. She is library services coordinator for a small academic institution in California. In her spare time, she volunteers with animal rescue organizations, cares for five rescued special-needs parrots, and studies kung fu and Filipino kali.

Michelle Batchelor began her library career as a student employee in interlibrary loan at the University of Oregon. After graduating with a BA in English, she worked as classified staff in ILL until she was promoted to student supervisor and assistant to the unit manager of the circulation/reserves and videos department. She obtained her MLIS at the University of Washington in 2005 and was hired into her current position as head of document delivery services at the University of Nevada, Las Vegas.

Formerly the Academy Film Archive's public access coordinator, Snowden Becker is now pursuing a doctorate in preservation administration from the University of Texas, Austin, School of Information. She received an MLIS from UCLA in 2001, and previously taught Collection Development for the UCLA Moving Image Archive Studies program. She is also a co-founder of Home Movie Day and the nonprofit Center for Home Movies.

Lonnie Beene is director of the Northeast Texas Community College Learning Resource Center in Mount Pleasant, Texas. Since 1983 he has worked in a variety of academic libraries including a small private liberal arts college, a law school, and both public and private four-year universities before moving into his current position in 1995.

Carol A. Berger is manager, marketing communications, and chairman of the board of C. Berger Group, a woman-owned library personnel and information management services firm in Illinois. She founded CBG in 1982 after working fifteen years in association and corporate libraries in Chicago and Washington, D.C., and was president from 1982 to 2003. She participates as a committee member and elected official of local/national sections of SLA, ALA, and AALL and in the Illinois Library Association, Association of Independent Information Professionals, and National Association of Women Business Owners. She is quoted in Library Journal, the Chicago Tribune, and as a speaker on library and entrepreneurial topics. Carol received an MSLS and a BA in English literature from the Catholic University of America and holds an MBA from the University of Illinois at Chicago. She served as an advisory member of GSLIS, LTA, and association boards.

Lynn Boyden is an information architect teaching in the graduate information studies program at UCLA. Prior to that, she was with the user experience team at Symantec. She has worked at a variety of other positions, ranging from photo editor at Hustler magazine to public information officer at the Italian consulate, each of which has in some way informed her approach to information architecture, usability, and site design. She earned an MLIS from UCLA in 1997 and is one of the four original instigators of the Information Architecture Slam. Outside a brief stint as a page, Lynn has never worked in a library. She lives in Los Angeles with her husband, two children, a fish with no name, and two Husqvarna sewing machines.

Sophie Brookover is a senior teen librarian at the M. Allan Vogelson Regional Branch of the Camden County (New Jersey) Library. When not waxing rhapsodic about the joys of serving teens, she can usually be found knitting; reading; trawling used record shops, used bookshops, and used clothing shops for hidden treasures; or just hanging out with her daughter and husband.

Ann Brownson is a reference librarian, education bibliographer, and coordinator of the Ballenger Teachers Center at Booth Library, Eastern Illinois University, in Charleston, Illinois.

Anne Brûlé is a cataloging/training librarian at Queen’s University. She has an MLIS from the University of Western Ontario and an undergraduate degree in art history/architecture from Carleton University in Ottawa. Before coming to Queen’s University in 2003, she worked at Okanagan University College in British Columbia.

Lynne C. Chase is an assistant professor at the University of Emporia School of Library and Information Management in Emporia, Kansas. Her research interests include information transfer and interactions in the state and federal government setting using a social informatics approach.

Dan Cherubin has worked as the vice president, corporate librarian at Rabobank International for two years. He has a BA in music from Bard College, an MSLS from Columbia University’s School of Library Service, and a master’s in media studies from New School University. His prior library positions include the New York Public Library for the Performing Arts, the American Music Center, MONY Life Insurance, and work as a freelance cataloger. He has also worked as director of marketing for G2X. He is a regular contributor to “Commodity of the Quarter” in the Journal of Agricultural & Food Information and has been recently published in Counterpoise and Revolting Librarians Redux. Online, he is known as the Ska Librarian and has a not-so-regularly updated Web site at He lives in New York City.

Christine Ciambella received her MSLS degree from the Catholic University of America in 1995. Prior to that, she had been a practicing attorney for five years, having also earned her JD from Catholic University. She spent most of her career working in private law libraries before joining George Mason University as circulation/access services librarian in 2005. Special areas of interest include legislative history, tax, and government contracts research. She is active in several professional organizations, including the Law Librarians’ Society of Washington, D.C., and the Southeastern Chapter of the American Association of Law Libraries.

Marci Cohen is a multimedia librarian at Northbrook (Illinois) Public Library. She has worked with music throughout her career, mainly as a popular music critic, and also as a usability specialist at She earned a BS from the Wharton School of Business, University of Pennsylvania and an MSLIS from the Graduate School of Library and Information Science, University of Illinois, Urbana-Champaign.

Steven M. Cohen worked at PubSub Concepts from 2005 to 2006. He is now senior librarian at Law Library Management, providing law library services to law firms or corporate legal departments. He is the creator of the Library Stuff Weblog ( and a columnist for Information Today. He has spoken at numerous conferences on such topics as Weblogs, RSS, keeping current, search engines, social networking, and reader’s advisory. He was one of Library Journal’s Movers and Shakers in 2004 and is the author of Keeping Current: Advanced Internet Strategies to Meet Librarian and Patron Needs. He holds an undergraduate degree from SUNY Stonybrook, an MA in mental health counseling from Long Island University, and an MLS from Queens College. He and his family live in New York.

Katherine Coolidge is the law librarian for Bulkley, Richardson and Gelinas, with offices in Springfield and Boston, Massachusetts, where she has been employed since 2002. She is a graduate of Western New England College School of Law and of Simmons College Graduate School of Library and Information Science. She is a licensed attorney in the Commonwealth of Massachusetts and a member of the Massachusetts Bar Association. She is a member of the American Association of Law Libraries and its New England chapter, the Law Librarians of New England, as well as its practice division, the Private Law Librarians. She is also a member of the Special Libraries Association and its Connecticut Valley chapter, where she holds the office of president-elect, and its Legal Division, where she holds the office of treasurer.

Alyson Dalby graduated from library school in 2003 and managed the History of Medicine Library, part of the Royal Australasian College of Physicians, from 2002 to 2007. She is a member of the Australian Library and Information Association Next Generation Advisory Committee, and served as Convenor of the 2006 New Librarians' Symposium in Sydney. Alyson was the Special Libraries Association Australia-New Zealand chapter's Information Professional of the Year for 2006.

Karen Davidson is a serials cataloger and assistant professor in the Mitchell Memorial Library at Mississippi State University. She holds a master of education degree from the University of Georgia and an MLIS from San José State University. At the time she wrote her chapter, she was a reference/government documents librarian at Mississippi State University and had been in this split position for two years.

Natasha Davies was awarded a BSc (Hons) from King’s College London in 2000 and took up a graduate trainee information assistant post at the Science Museum Library, London. She received a grant from the Arts and Humanities Research Board to study for an MA in information studies and graduated from the University of Brighton in 2002. Natasha was elected to the register of chartered members of CILIP in 2004, while working as assistant librarian at North Essex Hospitals’ Library and Information Service, Essex Rivers NHS Trust. After working as librarian and information officer at Cancerbackup, she took up the post of intelligence analyst–life sciences at IPEEX in 2006.

Susan Davis has been a serials librarian since 1980 and is currently head of electronic periodicals management at the University at Buffalo, State University of New York. She was previously head of the periodicals section at UB and head of serials at the Illinois Institute of Technology. She is active in both NASIG and the Association for Library Collections and Technical Services of ALA and was a column editor for Serials Review.

Stephanie DeClue was the public services librarian at Whiteman Air Force Base from 2002 to 2005. She is currently the director of library services at State Fair Community College in Sedalia, Missouri.

Kelly Devlin is a recovering attorney working for a regional law firm. A native Rhode Islander educated in Indiana and Massachusetts, she now lives in Massachusetts and on most days commutes to the firm’s Providence office, which is just five blocks from where she grew up, proving that you can go home again.

Nanette Wargo Donohue is a 2003 graduate of the University of Illinois Graduate School of Library and Information Science. She joined the Champaign Public Library as technical services manager in 2003. Nanette currently serves as president-elect of the ALA New Members Round Table, assistant editor of the ALCTS Newsletter Online, and chair of the Illinois Library Association Resources and Technical Services Forum. She is a member of the 2005 class of Synergy: The Illinois Library Leadership Initiative.

Karen Douglas grew up in the borough of Queens in New York City. She has a BA in history from Boston University and an MS in library service from Columbia University. Karen has been a librarian for over thirty years, working in public, school, special, and academic libraries. Her career began as a reference librarian at the Queens Public Library. After thirteen years as a reference librarian, she made the transition to technical services as an acquisitions/serials librarian at Newark Public Library in New Jersey. Karen began technical services work in law libraries at the U.S. Department of Justice Library in Washington, D.C. She has also worked as acquisitions/serials librarian at George Washington University Law Library and Georgia State University Law Library, where she was promoted to head of technical services. Karen assumed her current position as head of technical services at Duke University Law Library in 2004.

Clare B. Dunkle received her MLS from Indiana University and earned tenure as the monographs cataloger at Trinity University in San Antonio, Texas, before moving overseas and starting a writing career. She published four novels with Holt and is currently working on two manuscripts for the Ginee Seo Books imprint of Atheneum Press. Her debut novel, The Hollow Kingdom, won the Mythopoeic Award as well as a spot on ALA’s “Best Books for Young Adults” list, and her books have garnered various honors and starred reviews. She lives with her husband and daughters in Obermohr, Germany.

After graduating from the University of Illinois at Urbana-Champaign’s Graduate School of Library and Information Science in 2003, Katie Dunneback started the Young Librarian Web site and Weblog ( She was a reference librarian with the Westchester Public Library in Westchester, Illinois. As of February 2007, Katie is the Consultant with Southeastern Library Services in Bettendorf, IA.

Sue Easun is acquisitions editor for textbooks and scholarly/professional monographs in academic libraries, information science and systems, and instructional technology at Libraries Unlimited. She has been a paraprofessional at the Chatham (Ontario) Public Library, a reference librarian at the Ontario Institute for Studies in Education and the University of Victoria (British Columbia), and an adult services librarian at the Toronto Public Library. She also worked for three years as children's book buyer for the National Book Centre (now National Library Service). A 1992 graduate of the University of California, Berkeley's doctoral program, Sue held a faculty position at the Faculty of Information Studies, University of Toronto for seven years, followed by five years as an acquisitions editor at Scarecrow Press. While at Toronto, she served as founding publisher of The Looking Glass (, the first children's literature e-journal, created an online community known as InfoMOO, and served as founding executive director of the Toronto Centre for the Study of Children's Literature.

Lisa A. Ennis is a reference librarian and liaison to the School of Nursing at the University of Alabama at Birmingham’s Lister Hill Library of the Health Sciences. She holds an MA in history from Georgia College (1994) and an MS in information sciences from the University of Tennessee (1997). Only really happy when she has too much to do, Lisa is the author of numerous encyclopedia entries, articles, and book chapters on a variety of topics. She especially enjoys writing about weird medical history and library marketing and leadership. Her free time is spent working on her house and playing with her dog, Gracie.

Amanda Etches-Johnson has an MA and MISt from the University of Toronto and is a reference librarian at McMaster University and a lecturer at the Faculty of Information and Media Studies at the University of Western Ontario. She authors the Weblog, and frequently publishes and presents on topics such as emerging technologies and social software in libraries. She considers herself extremely fortunate to have found her dream job right out of library school.

Jonathan W. Evans is reference librarian at the Museum of Fine Arts, Houston, where he has been employed for the past fifteen years. His professional experience includes work in reference, bibliographic instruction, interlibrary loan, collection development, and cataloging. He is an active member of the Art Libraries Society of North America, where he is presently working with a group to provide better access to artist files. He received his MLS from the University of North Texas in 2000.

Nancy G. Faget holds a BS in marketing (1981) and MLIS (1998) from Louisiana State University, where she was inducted into Beta Phi Mu in 1999. She began her career as a librarian in a community college library, completed a one-year internship for the Department of the Army library program, and worked four years as an electronic services librarian at the Army Corps of Engineers Headquarters Library. She is now a senior planning and development specialist in Library Services and Content Management at the U.S. Government Printing Office. For the past several years, Nancy held a leadership role in the Knowledge Management Working Group of the Federal Chief Information Officers Council, where she helped start taxonomy and semantics communities of practice. She advises librarians to learn all they can (especially about knowledge management, metadata, content management, taxonomies, virtual reference services, and collaborative tools) and participate in professional associations.

Nancy Fawley is the reference librarian at Virginia Commonwealth University School of the Arts in Qatar. She received her MLIS from the University of Kentucky and was awarded the school’s Melody Trosper Award for excellence in academics, leadership, and service. She has an undergraduate degree in journalism from Boston University.

E. Lorene Flanders is professor and director of university libraries at the University of West Georgia in Carrollton. She formerly served as associate university librarian at Georgia College & State University where she was appointed as instruction librarian in 1989. Prior to becoming an academic librarian, she worked in children’s and young adult services in public libraries. She holds an MLN from the University of South Carolina and an MA in history from Georgia College.

Mary Jo P. Godwin was the librarian for the Metropolitan Club in Washington, D.C. She began her career as an administrator of a public library in North Carolina. She is the former editor of the Wilson Library Bulletin and worked as a marketing director for several reference and scholarly publishers.

Jenifer Grady was meant to be a librarian and earned her degree at the University of North Carolina at Chapel Hill’s School of Information and Library Science. She has worked primarily in medical librarian positions and studied informatics and knowledge management, but also had positions in special and public libraries prior to completing an MBA at Case Western Reserve University in Cleveland, Ohio. All of this prepared her as well as it could to be the director of the ALA-APA: the Organization for the Advancement of Library Employees.

One of six librarians in her family, Julie Harwell worked in various academic libraries for more than thirteen years, serving in reference, interlibrary loan, and technical services. After receiving an MLIS in 1998, her first professional position was with SOLINET as a trainer for OCLC services, specializing in resource sharing. Julie joined EBSCO in 2002 as a training specialist and became manager of training resources in 2003. She is a member of the Alabama Library Association, ALA, the North American Serials Interest Group, and the American Society for Training and Development. She also serves as a member of the Library School Association, an advisory board for the University of Alabama School of Library and Information Studies.

Born and raised in Spokane, Washington, Samantha Schmehl Hines received a BA in political science from Linfield College in McMinnville, Oregon. She earned her MSLIS in 2003 from the University of Illinois at Urbana-Champaign. After graduation, she worked part-time as a cataloger at the National Czech & Slovak Museum in Cedar Rapids, Iowa, and as an adjunct reference librarian at Kirkwood Community College in Iowa City, until she was fortunate enough to land a full-time position back in the West. She now works as the social sciences librarian and outreach coordinator at the Mansfield Library of the University of Montana, Missoula. When not at work, she enjoys hiking, reading voraciously, and spending time with her family.

Jesse Holden is the ordering librarian and head of the Ordering Unit for the Stanford University Libraries. Previously he was the acquisitions librarian for the Robert Crown Law Library at Stanford Law School. He earned his MLIS from San José State University.

Alison Hopkins graduated with an MLIS from Dalhousie University in 1994, and started as an entry-level librarian at the Queens Borough Public Library that same year. After nine years of progressively more responsible positions, she accepted a management position in charge of circulation and technical services at the Brantford (Ontario) Public Library. After three years, she moved to her current position as territorial librarian for Canada’s Northwest Territories.

Sarah Houghton-Jan is the information and Web services manager for the San Mateo County Library and a technology instructor for the Infopeople Project. She also serves on LITA’s Top Technology Trends Committee. She earned an MLIS from the University of Illinois at Urbana-Champaign and an MA in Irish literature from Washington State University. She runs a library technology blog, Librarian in Black (, has presented on libraries and technology internationally, and has been published in a dozen library publications. A native Chicagoan, she now resides in San Rafael, California.

Shelley Hourston graduated with an MLS in 1991 after working for four years as a library technician in a school library. She has worked as a technical/systems librarian and database editor/coordinator in special libraries, and as an information specialist in a private college. She has provided business research services as a consultant and published a current awareness newsletter for human resources professionals. For the past eight years, she has worked as a program director at the British Columbia Coalition of People with Disabilities in Vancouver; additionally, she works with librarians and information professionals who are interested in career change, work/life balance, and resilience issues. Through individual coaching and workshops, participants explore change using appreciative inquiry and life review techniques to rediscover their strengths and life goals. You can contact her through her Web site at

Joy Huebert earned her MLS in 1981 from the University of British Columbia. She began her career as a children’s librarian with the Calgary Public Library before moving into small public libraries as a consultant for a regional system in Grande Prairie, then managing libraries in Stony Plain, Spruce Grove, and Trail. She has held executive positions in the Library Association of Alberta, the West Kootenay Library Association, and the Association of British Columbia Public Library Directors. She has presented workshops at provincial conferences and has written many articles for library publications. She is an advanced Toastmaster who enjoys making speeches. Joy lives with her son and husband in the ski resort town of Rossland, British Columbia, and enjoys skiing all winter. She is a member of a writers’ group and has won literary competitions. She also paints, draws, and likes to climb small mountains.

Jenna Innes is currently the youth librarian with the Edmonton Public Library in Alberta, Canada. She delights in discovering new ideas for connecting young people and their families with the world of reading.

Marie F. Jones has been a librarian since 1990 and extended campus services librarian at East Tennessee State University (Johnson City) since 2000. From 1990 to 2000, she was the reference and bibliographic instruction librarian at Muskingum College in New Concord, Ohio. She is the general editor of Annotations: A Guide to the Independent Critical Press (Alternative Press Center, 2004) and author of a number of articles on distance education librarianship.

Mylee Joseph joined Public Library Services, State Library of New South Wales (Australia) in 2005 after working as a library manager, outreach team leader, Internet trainer, children’s librarian, reference librarian, and library assistant in a range of NSW public libraries. Her background includes organizing conferences and continuing professional development programs for library staff, Internet training, participation in the New Generation Policy Advisory Group of ALIA, Children’s and Youth Services Group of ALIA, strategic planning, and library management. Mylee is the Public Library Services consultant for the Central West Zone of the Country Public Libraries Association and for the Metropolitan Public Libraries Association Central Region.

Laura Townsend Kane is assistant director for information services at the University of South Carolina School of Medicine Library, where she has been working for thirteen years. She earned her MLIS from USC’s College of Library and Information Science in 1991. She also has a bachelor’s degree in Spanish and is fluent in both Spanish and Italian. She is the author of Straight from the Stacks: A Firsthand Guide to Careers in Library and Information Science (ALA, 2003). She lives in Columbia, South Carolina, with her husband and two children.

Barbara Karp is the librarian at the Shulamith School for Girls in New York. She received her MLS from the University of Michigan in 1976 and has been migrating eastward ever since. Her first library position was in a private college in Buffalo. She and her husband live in Brooklyn. They have five grown children and one grandchild.

Rebekah Kilzer received her MLS from Drexel University in Philadelphia. She worked in technical services for several years before returning to Ohio to work as a metadata specialist at OCLC. She is currently systems librarian at the Ohio State University Libraries. She is an adjunct instructor for Drexel’s College of Information Science and Technology, where she teaches the online cataloging course.

Douglas King currently works as special materials cataloger at the Thomas Cooper Library, University of South Carolina, where he has been employed since 2004. Prior to his current position, Doug held cataloging positions at Georgia Tech and the University of South Florida. He earned his MLIS in 2000 from the University of South Florida, and has a BS in English education, also from USF.

Lana Krolikowski is currently a usability specialist for Ford Motor Company.  Previously she worked as a knowledge management specialist for Comcast. She is a graduate of the University of Michigan’s School of Information and received her BS in physics from Hope College. In her spare time, she likes to run marathons, synchronized swim, cycle, garden, and do anything that gets her outside. She is planning her first triathalon in June 2007.

Helen Kwaka has worked in public libraries for over ten years in Adelaide, Australia. She held the position of librarian, client services for just over two years, and was then promoted to a comanagerial role with the same library service at the City of Tea Tree Gully Library. Previously, Helen worked in the area of children’s and youth services, which is her ultimate passion. Despite this specialty she always seemed to be involved in anything else that was going on, from Internet training to event management to library marketing. She loves overseas travel, especially visiting lighthouses and libraries, where she always purchases library bags.

Alexis Linoski received her MSLS from the University of North Texas in 2003. She has a business background and served as a solo librarian at a small career college prior to accepting her current position as the collection development librarian at the University of Central Arkansas. Librarianship is her third and, she hopes, last career.

Dallas Long was the visiting instructor in library and information science at Berzsenyi College in Hungary. He is now the director of the university housing libraries at the University of Illinois at Urbana-Champaign. He doesn’t miss washing his clothes by hand, but he wishes he could find a bakery that makes really great palacsinta.

Michelle Mach has an MLIS from the University of Illinois at Urbana-Champaign and a BA in English literature from the University of California at Santa Cruz. Michelle is currently the editor of Beading Daily <>, a new online community sponsored by Interweave Press. Prior to her job as Web marketing coordinator at Interweave Press, she spent seven years as an academic librarian. Her work has appeared in College & Research Libraries, Computers in Libraries, and The Successful Academic Librarian (Information Today). She also developed the Job Title Generator Web site ( while in library school and continues to receive more e-mail about that project than anything else!

Betsy Van der Veer Martens holds an MLS and PhD in information transfer from the Syracuse University School of Information Studies. After four years as electronic marketing manager at Cornell University Press, she has become an assistant professor at the University of Oklahoma School of Library and Information Studies.

Michele McGinnis works as personal librarian to writer and cultural visionary Kevin Kelly. She holds an MSIS from the University of Tennessee, where she was awarded the Roger K. Summit Scholarship from the Dialog Corporation. She is a volunteer for Radical Reference, providing virtual reference services for activists and independent journalists. She resides in San Francisco.

Jo-Ann McQuillan has worked at the Institute of Communications and Advertising (ICA) since 2001, as director of information and communications and, more recently, as privacy officer. She previously worked in two theology libraries and the Inforum (University of Toronto’s Faculty of Information Studies). Prior to completing her master of information studies in 2001, Jo-Ann worked as a rare book cataloger for an antiquarian bookstore and a fine art/antiquities appraiser for a local auction house. She also holds a specialist degree in English. Jo-Ann is an active volunteer, most recently completing a two-year term as editor of the SLA Toronto Chapter’s newsletter, The Courier. She has also served as chair of SLA’s Advertising and Marketing Division and Toronto Chapter Solos and sits on the board of directors for the Canadian Advertising Research Foundation. She lives in Toronto and has a perverse obsession for book collecting, urban exploration, and curiosities of all sorts.

Michelle S. Millet received her MLIS in 2001 from the University of South Florida. She works as the information literacy coordinator at Trinity University in San Antonio, Texas.

Jennifer Morrison lives in Aberdeen, Scotland, with her husband. She graduated from the University of Aberdeen with an MA (Hons) history and completed her MSc information and library studies from the Robert Gordon University, Aberdeen. She has worked in oil and gas industry libraries for the past several years, with three of those years in her current position as technical librarian and document controller.

Petter Næss is director of the Information Resource Center at the U.S. embassy in Oslo, Norway, where he has worked for twenty years. He was born in England of Norwegian parents, grew up in the United States, and has lived permanently in Norway since 1977. He has a BA in English from the University of Wisconsin–Madison and a degree in library science from the Norwegian College of Library and Information Sciences. He lives on a small farm west of Oslo with his wife and daughter. His interests include music, literature, public diplomacy, football (soccer), sheep, and other animals.

Robert R. Newlen has been with the Library of Congress, Congressional Research Service (CRS) for thirty years. He has been head of CRS’s Legislative Relations Office since 1999. He is currently serving his second term as endowment trustee for the American Library Association and served on the ALA executive board from 1996 to 2000. He also serves on the ALA Council. He received an MLS from Catholic University of America, an MA in art history from American University, and a BA from Bridgewater College. The author of Resume Writing and Interview Techniques That Work: A How-To-Do-It Manual for Librarians (Neal-Schuman, 2006), he speaks frequently at state library conferences on résumé writing and interviewing.

Elaina Norlin is currently a senior program officer at the Institute of Museum and Library Services, a federal agency that provides over $280 million a year to support libraries and museums. Her program areas include recruitment, library education, and training. Elaina was also a tenured professor at the University of Arizona and is a published author of two books, several book chapters, and articles. Elaina has presented over thirty papers both nationally and internationally on several topics including strategic planning, marketing, assessment, and usability testing. Her first book, Usability Testing for Library Websites, has sold over two thousand copies. Currently she is coauthoring a new book, E-learning and Business Plans: National and International Case Studies.

With previous experience supporting physical therapy rehabilitative programs, Melody D. Parker began her career at the Michigan Public Health Institute in 1999 working on the Traumatic Brain Injury Project in addition to the Michigan Local Public Health Accreditation Program. Currently, she coordinates the collaborative efforts of the Accreditation Program and provides support for Michigan’s participation in the Robert Wood Johnson–funded Multi-State Learning Collaborative for Performance and Capacity Assessment or Accreditation of Public Health Departments.

Jim Pearson is the branch manager at both the Aldine Branch Library and High Meadows Branch Library in the Harris County Public Library system in Houston, Texas. He is a graduate of the Texas Library Association TALL Texans Leadership Institute class of 2006. He is a native of Michigan where at the age of eighteen he joined the army. A trained paramedic, Jim has served his country in Korea, Germany, and the United States. He is the father of three sons. He is currently enjoying changing the world, one library customer at a time.

Paula Pfoeffer graduated from the University of South Australia with a master’s in library and information management in 1994. She worked in London, England, for two years as a school librarian and for five years as the children’s and youth services librarian at Auburn Library and Stanton Library in Sydney, Australia. Most recently she worked as the school librarian at Cochabamba Cooperative School, Bolivia, for three years. She is currently helping public libraries in the cities of El Alto and Cochabamba create literacy programs and library spaces for children in these neighborhoods. Paula maintains a blog at

Sarah Pitkin is a librarian at the Program for the Blind and Disabled at the Utah State Library. She was born and raised in Utah and earned her bachelor’s in English literature from Utah State University and an MLS from Emporia State University. At the time of this writing, she has been a librarian for just over two years.

Kim M. Ricker is the GIS/data librarian in the Government Documents and Maps Department at the University of Maryland Libraries. She is a graduate of the College of Information Studies at the University of Maryland.

Officer Tom Rink, a twenty-three-year veteran of the Tulsa Police Department, completed his bachelor’s in criminal justice/psychology from Michigan State University in 1982 and received his MLIS from the University of Oklahoma in 1992. For more than a decade Tom has been building (from scratch) and managing the library for the Tulsa Police Department. Tom is a member of Beta Phi Mu. He is active in the Special Libraries Association, was a recipient of SLA’s President’s Award in 2002, was named an SLA Fellow in 2005, and is the current president of the Oklahoma chapter. He was named one of Library Journal’s Movers and Shakers in 2005.

Elisabeth Rowan, MSLS, has been the medical librarian at Shriners Hospital for Children, Lexington, Kentucky, for over ten years. With a background in history, cataloging, archives, and computer use in libraries, the last thing she expected was to wind up as a solo librarian in a hospital. She has found it a unique opportunity for honing professional skills and immensely gratifying to see how her work supports the mission of family-centered care, the education of health professionals, and research that can help children in the future.

Michael Russell is a senior competitive intelligence analyst working in the health insurance industry. He is a graduate of Rutgers University School of Communication, Information and Library Studies. Michael has over twenty-five years of experience in the health care industry in a variety of roles prior to getting his MLS. He is studying for advanced degrees in business and psychology.

Michael Sauers is the technology innovation librarian for the Nebraska Library Commission. For nine years prior to moving to Nebraska, Michael was the internet trainer for the Bibliographical Center for Research. He has been a public library trustee, a bookstore manager for a library friends group and has worked for both the New York State Library and the New York State Assembly. He is also the Webmaster for the Greece, New York Historical Society and for the science fiction/fantasy author L. E. Modesitt, Jr. As an amateur photographer, Michael has had his photographs published in both domestic and international publications and used in several software packages. He earned his MLS from the University at Albany's School of Information Science and Policy in 1995, and has a BS in American studies from SUNY Brockport. Michael is the author of eight books on technology for librarians and has written dozens of articles for various journals and magazines. In his spare time he reads about 130 books per year.

Dena Schoen holds an MLIS and MA in Russian literature from UC Berkeley. She has worked in the UC Berkeley Main Library and the library of the Hoover Institution at Stanford University, where she served as Slavic librarian. She also worked in the Open Society Archives in Budapest, Hungary, as samizdat curator. Eventually she joined the agent world as regional manager for YBP Library Services. Currently she is director of sales for North America for Otto Harrassowitz.

Laurie Selwyn received her MSL from Western Michigan University in 1980 and has been employed in a variety of positions ranging from audiovisual specialist and young adult services to reference and library administration in academic, public, and special libraries. A frequent reviewer for Library Journal, she has written audio, video, and reference reviews since the early 1980s and has been employed as a public law librarian in Texas since 2002.

Born and raised in Tennessee, Tracy Shields now lives in Westchester County, New York. She works as the assistant editor for The Medical Letter. She earned her bachelor’s in biology from Vanderbilt University and master’s in information sciences from the University of Tennessee, Knoxville. She spends most of her time curled up beside her black Labrador retriever with her nose in a good book.

Glennor Shirley works for the Maryland State Department of Education as the library coordinator for correctional education libraries. She previously managed public library branches in Maryland and Jamaica. She has written articles and created Web sites about prison libraries, and she also designed an innovative CD-ROM tutorial to teach prison inmates how to use the Internet. An active member of the Maryland Library Association, she has a BA from the University of the West Indies, an MAS from Johns Hopkins University, and an MLS from the University of Maryland.

Judith A. Siess is a recognized expert in one-person librarianship and interpersonal networking. She has been the editor and publisher of The One-Person Library: A Newsletter for Librarians and Management since 1998 and is the author of articles for publications such as American Libraries, Information Outlook, and Searcher. An active member of SLA since 1980, she was the inaugural chair of its SOLO Librarian's division, which is now the fourth largest division of the association with nearly 1,000 members. She has drawn from her more than twenty years' experience to write seven books including Out Front with Stephen Abram: A Guide for Information Leaders, with Jonathan Lorig; Time Management, Planning and Prioritization for Librarians; The Visible Librarian: Asserting Your Value Through Marketing and Advocacy; The Essential OPL, 1998-2004: The Best of Seven Years of The One-Person Library: A Newsletter for Librarians and Management, with Jonathan Lorig; and The New OPL Sourcebook: A Guide for Solo and Small Libraries.

Ann Snoeyenbos worked at the New York University Bobst Library in New York City for thirteen years. At NYU she was librarian for West European social science, a position that included reference, collection development, instruction, and departmental liaison activities. She started working as sales coordinator for international and special markets at Project MUSE in 2004.

Jenny Spadafora spends a freakish percentage of her waking hours online. She is an obsessive reader, a (very) amateur digital photographer, and because she lives in a major city, she can get around without a driver’s license. Jenny invested quality time in pursuit of higher education, earning an undergraduate degree from Sarah Lawrence College, an MA in English from the University of Nebraska–Lincoln, and an MLS from Simmons College. She works as a community evangelist for Intuit’s Innovation Lab. She can be contacted via her Web site,

Doug Stark has been the librarian at the United States Golf Association since 2002. He manages all aspects of the department, including acquisition, preservation, arrangement, and access. In addition, he assists with exhibitions and other large-scale projects. Prior to joining the USGA, he served as assistant curator and librarian/archivist at the Naismith Memorial Basketball Hall of Fame. Stark received his BA in American history and art history from Brandeis University, an MA in American history from New York University (including professional certification in archival management and museum studies), and an MBA with a concentration in nonprofit management from the University of Massachusetts at Amherst.

In early 1998 Samantha Starmer landed in the center of the dot-com bubble quite accidentally with a job at She originally thought it would be a temporary diversion. Almost six years and a dozen big projects later, she realized that a lot of the work she had been doing actually had a name—information architecture. She decided to return to school at the University of Washington to get an MLIS and a more theoretical and historical understanding of information and its management. After a variety of experiences doing usability work, interaction design, and metadata management, she now uses all aspects of her degree and background as an intranet program manager at Microsoft. She is also pleased to serve on the boards for Content Management Professionals ( and the Information Architecture Institute (

Beginning in 1995, Christina Stoll worked at the North Suburban Library System (NSLS) for five years. She is now a library consultant with the Metropolitan Library System. During her time at NSLS, she was the special library liaison and the knowledge manager, spearheading their Knowledge Management Initiative. Christina’s expertise is with project management of the system’s KM Initiative, organizational development, librarian recruitment, staff training, customer technical support, and professional development planning. She earned her MLIS from Dominican University in 2001. She has published and presented on several occasions about her work with knowledge management, including the article “Writing the Book on Knowledge Management” for Association Management Magazine (April 2004) and a presentation called “Expanding KM Outside the Enterprise” at APQC’s ( annual conference in 2005. Christina was most recently recognized in Library Journal’s 2006 Movers and Shakers issue.

Sarah Sutton began her career in librarianship at Texas A&M University–Corpus Christi in 2001. She has served as serials librarian and is currently serials/electronic resources librarian. Sarah is the recipient of the 2003 North American Serials Interest Group’s Horizon Award for promising new serialists. She holds a bachelor’s degree from Washington University in St. Louis, an MLS from Texas Woman’s University, and is currently pursuing a PhD in library science from Texas Woman’s University.

Ellen Symons has been a cataloging/training librarian at Queen’s University since 2005. Prior to this, she worked at the Canadian Centre for Architecture in Montreal; Bishop’s University in Lennoxville, Quebec; and OCLC Canada.

Vernon R. Totanes is a licensed librarian with an MLIS from the University of the Philippines and an undergraduate degree in management engineering from the Ateneo de Manila University. His experience as a freelance book producer contributed greatly to his decisions to become a librarian, set up the blog Filipino Librarian, and pursue his PhD in book history and print culture at the University of Toronto.

Doris J. Van Kampen is systems librarian and assistant professor at Saint Leo University. She holds a doctorate of education from the University of Central Florida. Her research interests include library anxiety and the information search process, focused on graduate students and historians; information retrieval; copyright and intellectual property; and young adult and children’s literature written in the 1940s, 1950s, and 1960s. She has been published in College & Research Libraries, the Journal of Library & Information Services in Distance Learning, Women in Higher Education, and Florida Media Quarterly.

Marc Vera is a self-diagnosed pop culture junkie. He sees over two hundred movies a year, owns over three thousand CDs, and reads way too much. He has taught about pop culture at the University of Michigan and presented a paper on the future of industrial music at the 2003 International Association for the Study of Popular Music Conference in Montreal. When not working for Entertainment Weekly’s, he writes for, Alternative Press magazine, and works in his new modern boutique store, :nook.

Celia Waters (MA MCLIP) has spent the past seventeen years working in the library and information profession in the United Kingdom . Following a BA (Hons) degree in history from Southampton University, she took a one-year placement at the Science Museum Library in South Kensington, London, and then went on to complete her MA in librarianship at Sheffield University. Her first professional post was with the BBC’s Engineering Research Department. From there she moved on to work for the Foreign and Commonwealth Office, the Civil Aviation Authority, the Defence Research and Evaluation Agency, and QinetiQ. Between 2003 and 2007 she was responsible for setting up and running the library at Dstl’s (Defence Science and Technology Laboratory) headquarters site in Farnborough, Hampshire. She then moved into the fields of project and information management by taking up the project support role on Dstl’s project to deliver an electronic document and records management system.

Jessamyn West is a community technology educator in central Vermont, where she works with public librarians and seniors, helping them use technology to solve problems. Her first technology education position was in 1994, training journalists in Bucharest, Romania, how to use Pine and Gopher. She started her Web site ( in 1995; she is also the editor of the Weblog, where she examines the intersection of libraries, technology, and politics. She is a moderator of the online community MetaFilter ( Jessamyn can teach anyone how to use a computer and still types letters to friends on an Underwood-Olivetti Lettera 22. She will send you a letter if you send her a postcard.

When she wrote her chapter, Cynthia I. Wilson was a member support coordinator for PALINET; she has since been promoted to associate manager for support services. She started working in libraries while pursuing her bachelor’s degree in communications at Beaver College (now Arcadia University). She worked her way up from being a student employee at the circulation desk to becoming a librarian after receiving her master’s degree from Clarion University in 2004. Cynthia has experience in interlibrary loan, cataloging books and photographs, archives, special collections, serials check-in, circulation, shelf reading, and acquisitions. She is also a photographer who is trying to move the image of the librarian into the twenty-first century with her Web site,

Robert Wolfe started his library career in the Houghton Library as a stacks page, retrieving and reshelving rare printed books and manuscripts. Naturally, he fell in love with the printed word and sought to spend his entire career engaged in its care. After graduation he worked as an assistant bibliographer for the library and for a rare book dealer. He received his MLIS from Simmons College, where he discovered electronic and digital resources. While in library school he fell in with the “dot-bomb” crowd and had the good fortune to practice creating metadata (LOM and IMS-CP) for an educational publisher while still in school. He was laid off the same month that he received his degree. He worked at Genzyme, managing document delivery services for Infotrieve, while he waited for an opportunity as perfect as the Metadata Services Unit in the MIT Libraries. Robert is available via

Mary-Doug Wright is principal of Apex Information (, a consulting firm in Vancouver, British Columbia. She has a BSc in genetics from University of Alberta and an MLS from University of British Columbia. She brings to her clients extensive expertise and experience conducting environmental scans and comprehensive literature searches in all areas of health care for systematic reviews and critical appraisals. Her particular areas of concern include health services, policy, economics, and planning; health technology assessment; patient care planning; and therapeutics. Clients are in the public, nonprofit, and private sectors and include academic research centers, national and international consulting firms, decision makers, health care providers, independent researchers, and health information consumers. She is a member of the Association of Independent Information Professionals, the Canadian Health Libraries Association, the Health Libraries Association of British Columbia, and the Canadian Association for Health Services and Policy Research. In her spare time, she reads, walks her dogs, and spends as much time as she can drawing and painting.

Since 1989, Enid L. Zafran has operated her own business, Indexing Partners. A graduate of Mount Holyoke College, she has a JD from Cleveland Marshall College of Law, an MLS from the University of Kentucky, and an LLM in labor law from Georgetown Law Center. She has worked at Banks-Baldwin Law Publishing in Cleveland, Ohio; Prentice Hall Law and Business in Paramus, New Jersey; and from 1990–2002 was director of indexing services at the Bureau of National Affairs, Washington, D.C. She served as president of the American Society of Indexers as well as chair of the local D.C. chapter of the society. Enid has taught indexing classes at EEI Communications in Alexandria, Virginia, and given presentations and workshops at various publishing and librarian groups in the United States and Canada, including SLA and AALL. She has also written extensively on the subject of indexing.

Candy Zemon began her library career as a student worker in a preautomation small academic library. That training has been invaluable in her subsequent career, which deals exclusively with various tools to address variations, relatives, and descendents of the library problems she learned about in the mid-1960s. She received her AMLS from the University of Michigan, where she also gained experience working in larger academic libraries. Since 1980, Candy has worked for various library automation vendors, including a period as cofounder and president of Pigasus Software. Since 2001, she has served as senior product strategist for Polaris Library Systems.

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